Customer Privacy Policy

Information We Collect

Personal Information

• Name, email address, and phone number
• Delivery address and location data
• Payment information (processed securely)
• Profile preferences and service history

Usage Information

• App usage patterns and preferences
• Service ratings and reviews
• Communication with customer support
• Device information and IP address

How We Use Your Information

• Provide and improve our home services
• Match you with appropriate service partners
• Process payments and handle billing
• Send service updates and notifications
• Provide customer support
• Enhance app functionality and user experience

Information Sharing

• Service Partners: We share necessary contact and location details with assigned partners
• Payment Processors: Payment details shared securely with gateways
• Legal Requirements: When required by law or for safety
• Business Transfers: In case of merger, acquisition, or sale

Data Security

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Restricted access to personal information
• Secure payment processing systems

Your Rights

• Access: Request access to your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account
• Portability: Get a copy of your data
• Opt-out: Unsubscribe from marketing

Cookies and Tracking

• Remember your preferences and settings
• Analyze app usage and improve performance
• Provide personalized service recommendations
• Ensure security and prevent fraud

Contact Us