Partner Privacy Policy
Last updated: January 2024
At Baainearme (BNM), we respect your privacy as a service partner. This Privacy Policy explains how we collect, use, and protect your information as you provide services through our platform.
Information We Collect
Personal and Professional Information
- Full name, email address, and phone number
- Home address and service area preferences
- Professional skills and service categories
- Work experience and qualifications
- Bank account details for payments
Verification Documents
- Aadhaar and PAN card details
- Bank account verification
- Professional certifications (if applicable)
- Background verification reports
- Photo identification and profile pictures
Service Activity Data
- Service requests accepted and completed
- Customer ratings and reviews
- Earnings and payment history
- Location data during service delivery
- Communication with customers and support
How We Use Your Information
- Verify your identity and professional qualifications
- Match you with service requests
- Process payments and manage your earnings
- Facilitate communication with customers
- Monitor service quality and performance
- Provide training and support
- Comply with legal requirements
Information Sharing
- Customers: Your name, photo, ratings, and contact details are shared for bookings
- Payment Processing: Bank details are shared with payment processors
- Background Verification: Shared with verification agencies
- Legal Authorities: When required by law
- Business Operations: In case of merger or acquisition
Partner Profile Visibility
Your profile visible to customers includes:
- Profile photo and name
- Service categories and skills
- Average ratings and reviews
- Years of experience
- Verified status
Data Security
- Encryption of financial and identity documents
- Secure storage of verification documents
- Regular security audits
- Limited access to personal info
Your Rights
- Update your profile info and service preferences
- Request a copy of your data
- Correct inaccurate information
- Request deletion of your account
- Control marketing and notification settings
Location and Tracking
We collect location data to:
- Match you with nearby requests
- Provide real-time tracking
- Verify service completion
- Optimize routing
Earnings and Financial Data
We maintain detailed records of:
- Service fees and commissions
- Weekly payouts and tax info
- Bonuses and incentives
- Transaction history
Contact Us
Email: partner-privacy@baainearme.com
Phone: 93074 19845
Address: BNM Headquarters, Nagpur, Maharashtra, India
Support Hours: Mon–Sat, 9 AM – 6 PM
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Partners will be notified of significant changes via email or through the app.